Frequently Asked Questions
Quick answers to the questions we hear most. Still curious about something? Use our contact page if you need anything else.
What does Jerusalem Stone sell?
Jerusalem Stone sells museum-quality Judaica canvas and acrylic prints featuring original artwork of Jerusalem, the Kotel (Western Wall), and Jewish life. The collection includes 100 original designs across subjects like Jerusalem landscapes, the Kotel (Western Wall), Jewish holidays, Torah stories, and Jewish symbols.
Are these original paintings or prints?
These are high-quality prints of original artwork — not one-of-a-kind originals. Each piece is a faithful reproduction, printed with rich color and finished to look stunning on your wall.
What is the difference between canvas and acrylic prints?
Canvas prints are gallery-wrapped with a 1.5-inch depth and finished with a premium protective coating (canvas lamination). Acrylic prints are 1/8-inch (3mm) standard-glossy acrylic with a back-frame mount that makes the artwork appear to float off the wall. Both arrive ready to hang.
What sizes are available and how much do they cost?
Every design comes in eight sizes, from 12x18 inches up to 36x60 inches. Canvas prints range from $59.99 to $499.99; acrylic prints range from $179.99 to $1,199.99, depending on size.
How long does shipping take?
Every piece is made to order and ships within 7 to 14 business days. Order early if you need a piece for a holiday or special occasion.
Do the prints arrive ready to hang?
Yes. Canvas prints arrive gallery-wrapped and acrylic prints arrive with their back-frame mount — both ready to hang straight out of the box.
What is your return policy?
Because every piece is custom-made to order, all sales are final. If your print arrives damaged, defective, or incorrect, report it within 30 days with your order number and photos, and you can choose a free replacement or a full refund. Change-of-mind returns are not accepted, and slight screen-to-print color variation is not covered.
What if my print arrives damaged?
Contact us within 30 days with your order number and photos of the damage. We will replace the print or refund you — your choice.
Do you take custom orders or commissions?
Not at this time. We currently offer our catalog of 100 original designs only.
Where do you ship?
We ship to addresses across the United States.
Questions? Email us at Yisroelnorman25@gmail.com or message us on WhatsApp at +1 (732) 801-2605.